Software Engineering Manager (Sustaining Engineering)

TL;DR

Software Engineering Manager (Sustaining Engineering): Leading a distributed team to improve and maintain open source software including kernel, user space applications, and IaaS platforms with an accent on software defect resolution and customer support. Focus on managing engineering growth, technical leadership, and collaboration across global teams in a remote environment.

Location: Globally remote, home based in Americas

Company

hirify.global is a pioneering tech firm behind Ubuntu, a leading open source platform for AI, IoT, and cloud computing, operating globally with a distributed workforce.

What you will do

• Manage and lead a distributed engineering team focused on sustaining engineering and software defect resolution
• Hire, coach, mentor, and provide career development guidance to team members
• Manage KPIs, training, and support timely delivery of bug fixes and patches
• Collaborate with other engineering teams, senior management, and external stakeholders
• Advocate modern software development practices and foster a healthy engineering culture
• Travel globally up to 10% for internal and external events

Requirements

• Professional software delivery experience with C, C++, Go, Python, or similar languages
• Strong leadership experience in organizing and prioritizing complex problem resolution
• Experience with version control (git) and debugging tools (gdb, crash)
• Excellent English communication skills, both verbal and written
• Experience with Linux, preferably Ubuntu, and open source business models
• People management experience in a support organization is a strong plus

Culture & Benefits

• Distributed work environment with biannual in-person team sprints
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review and performance-driven bonuses
• Annual holiday, maternity and paternity leave, and employee assistance program
• Opportunities to travel and meet colleagues globally
• Priority Pass and travel upgrades for long haul company events