Professional Services Solutions Engineer

TL;DR

Professional Services Solutions Engineer (Product Management): Designing and articulating complex professional services solutions during pre-sales, focusing on technical discovery, solution architecture, and proposal development. Focus on collaborating with sales teams, client engagement, and ensuring technically sound, value-driven service offerings.

Location: Hybrid with preference for major business hubs in North America (ET), London, United Kingdom, and New York, USA

Company

hirify.global partners with large enterprises to power digital Employee Experience transformation through its market-leading platform recognized by Gartner, Forrester, and IDC.

What you will do

• Provide technical expertise and guidance during pre-sales and solution scoping.
• Lead technical discovery sessions and design solution architectures for professional services engagements.
• Create detailed proposals, statements of work, and collaborate on pricing strategies.
• Build client relationships and support contract negotiations.
• Ensure alignment between sales and delivery teams through knowledge transfer and delivery coordination.
• Analyze market trends and contribute to continuous improvement of services and methodologies.

Requirements

• Must have 5+ years of experience in technical consulting, solution engineering, or related roles.
• Proven track record in pre-sales or technical sales support for software solutions.
• Strong understanding of software platforms, implementation methodologies, and cloud infrastructure.
• Excellent communication and presentation skills for technical and business audiences.
• Willingness to travel up to 20-40% domestically and internationally.
• Preferred location in major North American business hubs or London.

Nice to have

• Technical certifications related to platform or project management.
• Sales methodology training.

Culture & Benefits

• Hybrid work model with flexible schedules supporting work-life balance.
• Generous vacation, sick leave, and volunteer days.
• Comprehensive health, dental, vision, and life insurance benefits in the US and UK.
• 401(k) match and pension schemes.
• Supportive team culture focused on results and fun.
• Commitment to sustainability and community engagement.