TL;DR

Director Inside Sales (SaaS): Lead and execute the global renewals strategy, managing regional managers and driving operational excellence across Inside Sales. Focus on building scalable processes, aligning cross-functional teams, and ensuring customer retention and business growth.

Location: San Francisco, CA or New York, NY, or remote within the United States

Salary: $146,300 - $189,700 USD annually

Company

%hirify_global% is a platform that empowers teams to streamline workflows and collaborate in real time to make design accessible to all.

What you will do

Lead and develop a team of Regional Renewals Managers and Specialists across global markets
Define and implement the global renewals strategy across all regions and customer segments
Establish and communicate clear OKRs and success metrics aligned to retention and growth goals
Lead global forecast cadence and business reviews for renewal activities
Drive accountability for retention and renewal execution across AMER, EMEA, and JAPAC
Collaborate with Sales and Customer Success leadership on account strategy and renewal prioritization

Requirements

Must be based in the United States or able to work remotely within the US
10+ years experience in SaaS renewals, sales, or customer success with 5+ years in senior leadership
2+ years second-line leadership managing global or multi-regional teams
Proven success leading high-performing renewals or account management teams
Experience managing large, globally distributed teams (20+ members)
Strong analytical and operational skills with forecasting and revenue management experience

Nice to have

Hands-on experience using %hirify_global%

Culture & Benefits

Competitive salary and equity package
Health, dental, vision, and retirement benefits with company contribution
Parental leave and family planning support
Mental health and wellness benefits
Generous PTO, company recharge days, and learning & development stipend
Work from home stipend and cell phone reimbursement

Hiring process

Video interviews with cameras on to ensure personal connection
In-person onboarding required if hired