TL;DR

Fraud Analyst: Analyze potentially suspicious software orders to detect and prevent fraud with an accent on statistical and forensic methods. Focus on investigating fraud patterns, developing prevention strategies, and handling customer communications.

Location: Hybrid (Cologne/Remote)

Company

%hirify_global% simplifies global software sales by combining platform capabilities with expert services to fuel growth across the customer lifecycle.

What you will do

Screen potentially fraudulent software orders and initiate investigations to uncover fraud patterns
Participate in developing fraud prevention strategies and measure their effectiveness
Handle customer phone calls and emails in a timely manner

Requirements

Must be enrolled as a student for at least three semesters and available 16-20 hours/week
Willingness to work regularly on weekends, preferably from home after training
Good analytical skills, multitasking ability, and attention to detail
Ability to work structured, concentrated, and independently
Good written and spoken English and communication skills
Good SQL skills and confidence working with data
Studying in an IT-related field or having comparable technical knowledge

Culture & Benefits

Flexible work options: hybrid or fully remote with flexible hours
Modern offices in Cologne and Chicago
Health benefits including gym reimbursement and wellness challenges
Learning and development programs with personal budget
Employee support programs including 401(k), pension plans, and mentoring
Referral program with cash bonuses