TL;DR

Lead Of Sales (iGaming): Manage and lead an outbound sales team to maximize revenue through KPI-driven strategies and campaigns with an accent on sales team leadership, KPI analysis, and AI sales bot supervision. Focus on building effective outbound call campaigns, coaching, and cross-department coordination to optimize sales performance.

Location: Onsite in Limassol, Cyprus

Company

%hirify_global% is a dynamic technology company supporting partners in the fintech and iGaming industries with scalable, high-performance solutions and a startup-driven mindset.

What you will do

Lead, supervise, and coach a team of outbound sales agents focusing on FTD, reactivation, and churn prevention.
Analyze KPIs to identify weaknesses, trends, and opportunities to optimize outbound campaigns.
Build and manage outbound sales campaigns and adjust strategies based on performance data.
Supervise AI Sales Bot performance, focusing on script quality and call logic without technical configuration.
Coordinate with CRM, BI, Payments, and VIP departments to align targeting and priorities.
Maintain documentation, processes, and communication flows to ensure smooth operations.

Requirements

Proven experience in outbound sales within the iGaming industry at team lead or manager level.
Strong analytical mindset with a KPI-driven approach to sales strategy.
Excellent communication, coaching, and leadership skills.
Ability to build effective sales scripts, campaigns, and call strategies.
Fluent in English; other languages are a strong advantage.

Nice to have

Familiarity with Voiso and RetellAI.
Experience with auto-dialers or AI calling systems (non-technical).
Knowledge of Zendesk or other call management tools.
Multi-market iGaming sales experience.

Culture & Benefits

24 working days of paid annual leave and 6 days of paid sick leave.
Official employment and medical insurance.
Coffee zone with fruit and snacks, corporate lunch, gym and sports classes.
Healthy and friendly work atmosphere.