TL;DR

Lead User Researcher (EdTech): Leading user research initiatives to enhance digital services in the education sector with an accent on user-centered design and evidence-based methodologies. Focus on influencing stakeholders, managing research teams, and delivering actionable insights to improve service delivery.

Location: Remote

Company

%hirify_global% aims to positively impact society through technology and design-led approaches in the public sector.

What you will do

Lead research deliveries and ensure shared understanding of successful outcomes among project teams and stakeholders.
Scope and define research objectives, planning activities, and leading overall delivery.
Build relationships with clients and senior stakeholders to influence strategic direction.
Manage and mentor user researchers, promoting user-centered practices.
Facilitate decision-making based on user insights and research findings.

Requirements

Experience in education-based settings, particularly Early Years/Primary Education.
Proficient in mixed-methodology research and leading user research across GDS development stages.
Strong stakeholder influencing skills and experience in writing/reviewing bids.
Experience in coaching junior team members.