TL;DR

Project Manager (Healthcare CRM): Leading end-to-end Salesforce Health Cloud CRM implementations for US Patient Services programs with an accent on compliance, cross-functional collaboration, and technology delivery. Focus on managing project scope, timelines, budgets, and ensuring successful rollout in a regulated healthcare environment.

Location: New York, NJ, US

Company

%hirify_global% is a technology-led healthcare solutions provider focused on enabling healthcare organizations to be future-ready through innovation and collaboration.

What you will do

Lead and manage Salesforce Health Cloud CRM implementations for US Patient Services.
Collaborate with business, IT, and operations teams to define project scope, timelines, and deliverables.
Plan, monitor, and control project schedules, budgets, risks, and quality.
Drive requirement workshops and translate business goals into technical roadmaps.
Manage onshore-offshore coordination and oversee UAT, deployment, and stabilization phases.
Prepare and deliver project status reports and ensure compliance with HIPAA and pharma regulations.

Requirements

Location: Must be based in New York, US
7-10 years experience with 3-5 years in CRM project management for US Pharma Patient Services.
Hands-on experience with Salesforce Health Cloud implementations.
Strong knowledge of US Patient Services workflows and Agile/Scrum methodologies.
Excellent stakeholder management and communication skills.
Ability to manage project financials and resource allocation.

Nice to have

Salesforce certifications related to Health Cloud or project management.
Experience in pharma CRM transformations and large-scale patient service rollouts.
Knowledge of data migration and system integrations (EHR, HCP portals, CRM).
Experience working with onshore client-facing and offshore delivery teams.

Culture & Benefits

Inclusive and diverse work environment.
Opportunity to work at the intersection of healthcare and technology.
Mentorship from industry experts.
Fast-track global career growth.
Purpose-driven and customer-obsessed culture.