TL;DR

Senior Solutions Engineer (Product Management): Lead technical onboarding, solution design, survey deployment, and data insight delivery for enterprise customers on %hirify_global%'s platforms with an accent on customer success, data analysis, and survey execution. Focus on designing tailored demos, resolving complex technical challenges, and enabling customer adoption and value realization.

Location: Portugal

Salary: 50,000–60,000 EUR per year

Company

%hirify_global% is a global market intelligence and strategic advisory firm specializing in digital identity, financial crime and compliance, and IT security technology solutions across industries.

What you will do

Lead technical onboarding and platform enablement for enterprise customers.
Develop tailored demos and proof-of-concept configurations to demonstrate platform value.
Create and deploy buyer demand surveys using Forsta or equivalent tools.
Analyze data and deliver actionable insights to customers.
Troubleshoot technical issues and provide product feedback.
Develop and maintain internal and customer-facing documentation.

Requirements

Must have 10+ years in customer-facing technical roles such as Solutions Engineer or Technical Account Manager.
Proven experience in enterprise onboarding and customer success.
Strong analytical skills with proficiency in Google Sheets; SQL or BI tools are a plus.
Experience designing and deploying surveys (Forsta preferred).
Excellent written and verbal English communication skills.
Ability to manage multiple projects in a fast-paced environment.