TL;DR

Senior Technical Account Manager (Fintech): Managing technical administration, integration, and operational execution for digital asset brokerage, payments, and financial products with an accent on API integrations, technical stability, and customer success. Focus on delivering complex implementations, ensuring integration health, and driving product adoption with major financial institutions.

Location: Remote (United States)

Salary: $143,648–$168,998 USD

Company

%hirify_global% is rebuilding financial infrastructure by enabling instant, trustworthy movement of assets using blockchain technology, serving leading financial institutions worldwide.

What you will do

Partner with customer technical and operational teams to implement %hirify_global% products post-sale, including education, project management, and testing support.
Manage daily technical and operational requests, prioritizing and routing as needed with clear communication.
Ensure integration health and reliability through monitoring, error recovery, and data quality checks.
Run change management processes including releases, API updates, configurations, and maintenance with tested runbooks.
Execute integration work aligned to account plans, enabling new capabilities and stabilizing implementations.
Document and share best practices, patterns, and reports to improve team efficiency.

Requirements

Must have 5+ years of experience in Implementation Consulting or Technical Account Management in enterprise SaaS/fintech/financial services.
Proven track record delivering complex technical implementations with enterprise customers.
Strong technical acumen and ability to lead API integrations.
Experience managing complex stakeholder relationships.
Excellent project management and communication skills.
Location: Must be based in the United States for remote work.

Culture & Benefits

Competitive total compensation including equity and performance bonuses.
Remote work within the United States.
Focus on impactful projects in fintech and blockchain.