TL;DR

Senior Account Manager (Fintech): Manage strategic relationships with major crypto brokerage customers post-launch, focusing on product adoption and revenue growth. With an accent on optimizing customer integrations and driving upsells and cross-sells. Focus on solving complex challenges in customer success and expanding enterprise client relationships.

Location: Remote - Singapore

Company

%hirify_global% is a fintech company rebuilding financial infrastructure by enabling instant, trustworthy asset movement using blockchain technology, serving leading financial institutions worldwide.

What you will do

Drive revenue growth through upsells and cross-sells for assigned accounts
Develop and execute strategic account plans to expand customer relationships
Partner with Solutions Engineering and Technical Support to ensure successful customer integrations
Monitor customer health metrics and provide regular business reviews
Serve as the primary point of escalation for customer needs

Requirements

Location: Remote role based in Singapore
5+ years of account management experience in enterprise SaaS, fintech, or financial services
Proven track record of growing enterprise client relationships and meeting revenue targets
Strong technical acumen with ability to understand API integrations
Experience managing complex stakeholder relationships
Excellent project management and communication skills