обновлено 27 дней назад
Customer Advocate (AI)
125 000 - 150 000$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Advocate (AI): Managing customer relationships and ensuring user adoption of the AI-enabled platform with an accent on empathetic problem-solving and user engagement. Focus on building long-term relationships and addressing customer challenges effectively.
Location: Remote but must be based in or near Miami, Florida
Salary: $125,000 - $150,000 Annually
Company
helps complex organizations solve problems with an AI-enabled platform.
What you will do
- Own all customer relationships throughout the contract.
- Represent the voice of the customer to the engineering team.
- Ensure full user adoption and long-term relationships.
- Develop case studies and success stories.
- Travel approximately 60% of the time.
Requirements
- 3-7 years of experience in customer support for technical software solutions.
- Experience with law enforcement, public safety, or military preferred.
- Strong relationship-building skills.
- Ability to communicate technical concepts to diverse audiences.
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