TL;DR

Banking And Payments Operations Senior Manager: Oversee and optimize all operational aspects of banking and payments within a fintech platform with an accent on regulatory compliance, risk mitigation, and process automation. Focus on designing scalable operational frameworks, leading cross-functional teams, and ensuring operational excellence in a high-growth environment.

Location: Onsite in Charlotte, NC, USA

Company

%hirify_global% is a mission-driven fintech company focused on financial progress for over 140 million members globally, offering free credit scores and a range of financial services.

What you will do

Develop and improve end-to-end processes for deposits, payments, and fund movement operations.
Lead and mentor a centralized operations team handling transaction processing and payment investigations.
Ensure compliance with federal and state banking regulations and manage operational risks.
Drive automation and efficiency in transaction monitoring and reconciliation systems.
Collaborate cross-functionally with product, engineering, compliance, and risk teams.
Build a high-performing team culture with clear accountability and continuous development.

Requirements

Location: Must be onsite in Charlotte, NC, USA
Bachelor’s degree in Business, Finance, Operations or related field; advanced degree preferred.
8+ years in financial services operations with 3+ years in leadership overseeing banking or payments.
Deep knowledge of banking regulations, payments networks (ACH, wire, RTP), and compliance standards (BSA/AML, UDAAP).
Experience designing scalable operational frameworks in fintech or banking environments.
Strong stakeholder management, analytical, and communication skills.

Culture & Benefits

Medical and dental coverage, retirement plan, commuter benefits, and wellness perks.
Paid time off including vacation, sick leave, baby bonding, and cultural observance.
Education perks and paid gift week in December.
Inclusive and diverse work environment with employee resource groups.
Collaborative and creative culture supporting professional growth.