TL;DR

Customer Enablement Manager (Product Management): Own the creation and execution of enablement programs to help customers adopt and maximize value from %hirify_global%'s platform with an accent on customer education, training, and change management. Focus on designing scalable enablement programs, creating engaging content, and collaborating cross-functionally to drive adoption and retention.

Location: San Francisco HQ, onsite five days a week

Salary: $120,000 to $180,000 USD

Company

%hirify_global% is an Applied AI startup focused on automating sales, marketing, and customer success for B2B companies through data integration and AI-powered applications.

What you will do

Create engaging educational content including videos, webinars, decks, and knowledge base articles.
Build and scale an external knowledge base aligned with customer needs.
Partner with Customer Success Managers and Data Analysts to deliver training combining platform education with GTM insights.
Lead live training sessions for customers and internal teams to drive confidence and adoption.
Design and execute scalable enablement programs to improve retention, adoption, and change management.
Collaborate cross-functionally with Product, Marketing, and Success teams to support feature adoption.

Requirements

Location: Must be based in San Francisco and work onsite five days a week
3–6 years of customer enablement or education experience in high-growth B2B SaaS.
Strong background with data platforms, analytics, or MarTech/GTM tools.
Proven ability to create educational content and instructional design expertise.
Excellent facilitation and communication skills for training customers and internal stakeholders.
Highly organized and able to manage multiple initiatives in a fast-paced environment.

Nice to have

Ownership-first mindset and thrive in early-stage, high-urgency environments.
Curious, self-aware, and feedback-driven attitude.

Culture & Benefits

High-performing, in-person culture at San Francisco HQ.
Collaborate shoulder-to-shoulder five days a week.
Opportunity to join a rapidly growing startup with meaningful backing.