TL;DR

Technical Service Representative (Healthcare Software): Provide technical expertise and support throughout the project lifecycle, ensuring successful integration of healthcare software products. Focus on troubleshooting, remote diagnostics, and maintaining technical documentation for perinatal data systems and EHR integrations.

Location: Wisconsin, United States

Company

OBIX, a business unit of Clinical Computer Systems, Inc., specializes in healthcare software solutions for labor and delivery departments, focusing on maternal and fetal monitoring integrated with electronic health records.

What you will do

Provide technical support and troubleshooting during and after project implementation.
Collaborate with clients to understand technical requirements and objectives.
Perform remote diagnostics and monitor installation status.
Develop and maintain technical documentation and training materials.
Serve as a subject matter expert for the software solution.

Requirements

Education in IT, Computer Science, or related field.
Experience in technical consulting or software implementation.
Proficiency in programming and understanding of software architecture, databases, networking, and web technologies.
Excellent communication and interpersonal skills.
Location: Wisconsin, United States

Nice to have

Experience with electronic health records (EHR) systems.
Familiarity with perinatal data systems or healthcare software.
Relevant technical certifications.

Culture & Benefits

Comprehensive compensation and benefits including paid time off and medical coverage.
Company-subsidized medical, dental, vision, and retirement plans.
Company-provided training and development opportunities.
Flexible work options including telework program.