TL;DR

Quality Team Leader (QA Testing): Leading and developing a team of ~10 Quality Specialists with an accent on root cause analysis, performance management, and quality improvement initiatives. Focus on designing effective action plans, stakeholder engagement, and driving measurable business impact in a fast-paced fintech environment.

Location: Onsite in Egypt

Company

%hirify_global% creates financial freedom by enabling shoppers to split payments online and in-store with no interest or fees, serving over 32,000 global brands in the GCC region.

What you will do

Lead, coach, and inspire a team of ~10 Quality Specialists ensuring alignment with goals and objectives.
Analyze data to uncover root causes of recurring issues and design corrective action plans.
Partner with multiple stakeholders across operations, product, content, training, and CX.
Track and report effectiveness of quality initiatives and provide data-driven insights.
Promote a culture of accountability, continuous learning, and ownership within the team.

Requirements

Location: Must be onsite in Egypt
Proven experience in quality assurance, coaching, and performance management.
Strong analytical skills with ability to conduct deep root cause analysis.
Excellent stakeholder management and communication skills.
Experience in fast-paced, high-growth environments.
Six Sigma Green Belt certification preferred but not mandatory.

Culture & Benefits

Work in a fast-paced, high-growth fintech environment.
Opportunity to lead and develop a dedicated quality team.
Collaborative cross-functional stakeholder engagement.

Hiring process

HR Interview
Case Study
Technical Interview at %hirify_global%
Advanced Stage
Final Interview at %hirify_global%