TL;DR

Technical Delivery Manager (Service Management): Lead end-to-end delivery of Service Management and Field Service applications with an accent on mobile platform implementations, service lifecycle processes, and enterprise integration. Focus on managing multiple workstreams, ensuring delivery quality, and driving operational efficiency in a matrixed environment.

Location: On-site in King of Prussia, PA, USA

Salary: $70-80/hr W2 hourly or $80-$90/hr C2C

Company

%hirify_global% is an execution-focused consulting firm specializing in digital transformation, analytics & AI, data management, UX, and technology delivery.

What you will do

Lead delivery of Service Management and Field Service solutions including work order management, scheduling, and dispatching.
Oversee design and implementation of mobile service applications using React Native, Kotlin, PWA, Xamarin, and .NET MAUI.
Collaborate with stakeholders to define service processes, SLAs, and KPIs.
Ensure integration with enterprise systems and adherence to program methodologies and architecture standards.
Manage multiple interdependent workstreams and provide executive-level delivery updates.
Serve as technical escalation point and drive continuous improvement through analytics and automation.

Requirements

Must be legally authorized to work in the United States without sponsorship.
Experience with service lifecycle processes and mobile-first technician applications across Apple, Android, or Windows platforms.
Strong leadership, analytical, and stakeholder communication skills.
Ability to operate effectively in a matrixed environment.
Technical fluency to guide delivery teams without coding.

Culture & Benefits

Health, dental, and vision insurance with employer contributions to HSA and FSA.
Disability, life, and AD&D insurance fully paid by employer.
Employee assistance program and career growth opportunities.
Team engagement activities and company-sponsored events.