TL;DR

Content Designer (Localization): Develop and localize Arabic CX content and training materials for KSA with an accent on cultural relevance and operational accuracy. Focus on translating complex product changes and policies into clear, culturally resonant Arabic content for agent enablement.

Location: Onsite in KSA

Company

%hirify_global% is a fintech company enabling flexible payments and financial freedom, serving over 32,000 global brands and leading the GCC market.

What you will do

Create high-quality Arabic content for agents including guides, FAQs, and eLearning materials localized for Khaleeji dialect.
Localize English training modules and knowledge base articles maintaining %hirify_global%’s tone of voice.
Build culturally relevant templates and scripts for KSA agents.
Collaborate cross-functionally with Product, Ops, QA, and Training teams to co-design localized content.
Maintain and optimize Arabic training content for clarity and usability.
Establish and maintain an Arabic style guide and glossary focused on Khaleeji register and RTL design.

Requirements

Must be located in KSA and fluent in native-level Arabic with Khaleeji dialect.
Strong English proficiency.
Experience in content design, localization, training, or knowledge management.
Ability to adapt content for multilingual and culturally diverse teams.
Proficiency with content and design tools such as Figma, Canva, Articulate Rise/Storyline, and LMS platforms.
Detail-oriented with strong writing and editing skills focused on clarity and cultural accuracy.

Nice to have

Experience localizing content for GCC markets.
Familiarity with UX principles, plain-language writing, and RTL design.
Data-driven content iteration experience based on QA and customer satisfaction insights.

Culture & Benefits

Work onsite in KSA within a leading fintech environment.
Opportunity to own Arabic localization and content design projects end-to-end.
Collaborative cross-functional team environment.
Focus on continuous improvement and quality content delivery.

Hiring process

Application and review stages.
HR call and technical interview at %hirify_global%.
Assessment and final interview stages before hiring.