TL;DR

Senior Associate Custody Product Operations: Manage and optimize custody product operations and support workflows with an accent on risk mitigation, process efficiency, and client experience. Focus on executing critical workflows, supporting product launches, and scaling institutional operations in a fast-paced fintech environment.

Location: Hybrid with in-person participation required

Salary: $130,900–$154,000 USD annually plus bonus, equity, and benefits

Company

%hirify_global% is a leading fintech company focused on building the emerging onchain platform and the future global financial system through crypto and blockchain technology.

What you will do

Develop and execute critical workflows for custody product operations and support teams.
Support custody product and feature launches focusing on asset management and client experience.
Maintain operational documentation and internal databases.
Identify and advocate for process and tool improvements to enhance operations.
Prioritize product features and enhancement requests.
Plan and execute programs to scale institutional operations and improve client experience.

Requirements

5+ years of experience in project, process, or client support operations management
Strong product operations or project management skills focused on risk reduction and efficiency.
Effective communication, problem solving, and analytical skills.
Motivation aligned with %hirify_global%’s mission and a client-centric mindset.
Data-driven approach to continuous improvement.
Proven cross-functional stakeholder management and risk anticipation.

Nice to have

Background in financial services, digital assets, or regulated industries.
Experience advocating for prioritized tool and process enhancements.
Comfort adapting to fast-changing priorities.

Culture & Benefits

Medical, dental, and vision plans with generous contributions.
Health savings account with company contributions.
Disability and life insurance coverage.
401(k) plan with company match.
Wellness, mobile/internet, and connections stipends.
Volunteer time off and fertility counseling benefits.
Generous time off and leave policies.
Option to receive payment in digital currency.