TL;DR

Edd Compliance QA Analyst (Fintech/Web3): Conduct quality assurance audits on Enhanced Due Diligence cases to ensure compliance and improve procedural execution with an accent on regulatory adherence, metrics reporting, and training. Focus on performing complex audits, root cause analysis, and collaborating across teams to enhance compliance operations.

Location: Hybrid with in-person participation required throughout the year, based in the United Kingdom

Salary: £55,620–£61,800 GBP

Company

%hirify_global% is a leading global cryptocurrency exchange focused on increasing economic freedom through blockchain technology and crypto innovation.

What you will do

Perform QA reviews of EDD cases ensuring compliance with guidelines and quality rubrics
Lead calibrations, training, and support for QA analysts and new joiners
Conduct root cause analysis and identify procedural gaps with proposed solutions
Collaborate with Data Analytics, Escalations, Financial Crime Compliance, and L&D teams to improve workflows
Present QA findings and recommendations through metrics and dashboards
Support agents with complex procedural queries and conduct highly complex audits

Requirements

Location: Must be able to participate in in-person activities throughout the year in the UK
6+ years experience in QA, audit, or financial crime investigation
Working knowledge of BSA/AML laws and ACAMS or equivalent AML qualification
Strong communication, critical thinking, and problem-solving skills
Experience producing metrics and reporting, intermediate PowerPoint and Excel skills
Ability to work collaboratively with global partners and independently when needed

Nice to have

Experience at crypto exchanges or financial services in payments, trading, or support
Project management, analytics, or quality assurance experience
Advanced degree in business, finance, or legal fields
Advanced knowledge of Google apps, JIRA, and Salesforce Service Cloud

Culture & Benefits

Private medical, dental, and vision insurance
Life assurance and disability/income protection
Workplace pension scheme and global travel medical policy
Employee stock purchase plan and wellness stipend
Learning and development allowance and employee assistance program
Generous time off and fertility benefits

Edd Compliance Qa Analyst