TL;DR

Consumer Protection Compliance Remediation Manager: Design and oversee remediation frameworks and programs to address customer-impacting compliance issues in financial services with an accent on regulatory adherence, cross-functional collaboration, and customer trust. Focus on building scalable, transparent remediation processes, root cause analysis, and ensuring fair outcomes for consumers.

Location: Remote (US)

Salary: $103,200–$193,600 USD depending on location zone and experience

Company

%hirify_global% builds technology to increase access to the global economy through multiple brands focused on financial services and commerce.

What you will do

Design remediation frameworks including policies, procedures, and governance standards for compliance issue resolution.
Oversee remediation program execution ensuring regulatory compliance and fair consumer outcomes.
Collaborate with Legal, Risk, Engineering, and Product teams for root cause analysis and corrective actions.
Communicate remediation status and decisions to senior leadership and stakeholders.
Implement issue escalation and documentation processes for remediation decisions.
Evaluate and improve remediation program effectiveness and feed lessons learned into preventive measures.

Requirements

6+ years experience in compliance, risk management, or remediation in financial services or fintech
Deep understanding of consumer protection regulations such as UDAAP, EFTA, Reg E, Reg Z, BSA/AML
Experience managing cross-functional programs in complex environments.
Strong analytical, documentation, and communication skills.
Experience with global regions like UK, Canada, Australia is a plus.
English proficiency at least B2 (job posted in English)

Culture & Benefits

Remote work with flexible time off and medical insurance.
Retirement savings plans and family planning support.
Inclusive workplace committed to equal opportunity and accommodations.
Market-based pay adjusted by geographic location.