DESTINATION SPECIALIST
#vacancy #fulltime #job #remote

Firebird Tours is a leading provider of private custom made tours to some of the world's most remarkable places around Europe, Asia, Oceania &Latin America. Firebird Tours has been named as the best in the world for select destinations and our sister company has been one of the top 10 fastest-growing travel companies in the USA.

We are expanding our team in S. Africa, and looking for the talented candidates to join our Sales Department for the position of Destination Specialist.

Destination Specialist communicates with our customers in English, helps them plan their travel itineraries using our cutting-edge tour-builder platform, discussing and finalizing customer plans via phone, email, SMS.

RESPONSIBILITIES:
- work with our new inbound customers brought through our marketing campaigns, journals & publications, prior customer & referrals. No cold calls;
- develop travel itineraries through our tour builder my.firebirdtours;
- communicate with customers to plan and finalize their travel plans via different means of communication.

CONDITIONS:
- position propels professional development and personal growth;
- continuous training in sales, customer service, and destination knowledge;
- shifted work schedule based depending on rotation, 2 pm to 11 pm CET (overlap with EST 8 am to 5 pm);
- remote work;
- compensation: $1,000 gross for candidates working remotely, first 3 months. After that commission based compensation.
- agent agreement;
- multicultural company, with all internal and external communication conducted in English;
- make sure to research our company website in detail, this is a requirement to be considered for a position.

REQUIREMENTS:
high social IQ with excellent verbal and written communication skills in English;
disciplined and result oriented;
comfortable working in a performance-driven, commission-based environment with variable income;
Strong self-motivation and time management skills suitable for remote work
proficient PC user with experience of working with CRM, excel, and mail clients;
2-3 years of prior customer service or sales-related experience is a plus. If you have no experience but want to work & believe you can succeed in this position, we welcome you to apply.

THE INTERNATIONAL TRAVEL INDUSTRY IS AN EXCELLENT OPPORTUNITY TO WORK AND EARN.

📩 If interested, please send your CV to: %contact_placeholder% 📩