TL;DR

Cx Transformation Strategy Senior Consultant (Product Management): Deliver customer experience transformation and marketing strategy solutions with an accent on market analysis, customer research, and business development. Focus on designing and implementing innovative transformation strategies, engaging clients, and driving executive decision-making.

Location: Onsite in New York, United States

Salary: $120,000 - $150,000

Company

%hirify_global% is a leading global creative consultancy, part of Capgemini Invent, focused on customer-centric transformation and sustainable, inclusive business growth.

What you will do

Conduct market and competitive analysis to identify trends and opportunities
Perform qualitative and quantitative customer research to uncover needs and validate opportunities
Synthesize research into compelling insights and presentations for executive decision-making
Engage with clients through workshops, interviews, and strategic discussions
Support business development through research, proposal development, and strategic recommendations

Requirements

Must have 5+ years of experience in strategy consulting, marketing, sales, or service strategy
Fluent English with excellent communication and presentation skills
Ability to travel up to 75% to client sites
Experience delivering digital projects and services across industries
Strong analytical, quantitative, and problem-solving skills
Experience in financial services or consumer products is advantageous

Culture & Benefits

Flexible work and work-life balance
Comprehensive healthcare including dental, vision, and mental health programs
Financial well-being programs such as 401(k) and employee share ownership
Paid time off, holidays, and parental leave
Family building benefits and social well-being support
Mentoring, coaching, and learning programs