TL;DR

Business Systems Analyst: Analyzing, documenting, and specifying software product features and customizations for Retail Point of Sale systems with an accent on bridging customer needs and development teams. Focus on gathering requirements, creating solution designs, and delivering user documentation and training in a hybrid work environment.

Location: Hybrid remote position based in Toronto, Canada

Company

%hirify_global% is a provider of software solutions specializing in Retail Point of Sale systems for the Grocery industry.

What you will do

Gather, analyze, and document business requirements and use cases
Lead meetings and workshops with customers to clarify project objectives
Specify product features and customizations suitable for the market
Create high-level solution designs and assess alternative solutions
Develop user documentation and conduct training sessions for users
Support acceptance testing, defect analysis, and product deployment

Requirements

Must have Canadian citizenship or Permanent Resident status
Preference for bilingual English and French candidates
3-5 years experience in business or systems analysis within software development
Experience with Retail Point of Sale or Supply Chain software environments
Strong communication and presentation skills
Proficiency with SQL, databases, and Microsoft Office tools