обновлено 20 часов назад
Technical Support Associate (Payments)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Support Associate (Payments): Providing technical support to merchants regarding payment solutions and integrations with an accent on troubleshooting complex technical issues. Focus on collaborating with clients and internal teams to ensure seamless integration and ongoing support.
Location: Hybrid (Cyprus)
Company
is a cutting-edge payment solution provider, specifically tailored for high-risk industries.
What you will do
- Provide technical support to merchants, addressing enquiries related to payment solutions and integrations.
- Diagnose and troubleshoot complex technical problems, offering timely solutions.
- Assist clients in the integration of payment solutions, including card processing and Open Banking.
- Collaborate with cross-functional teams for successful implementation and support.
- Build and maintain relationships with clients, understanding their unique requirements.
- Stay updated on industry trends and advancements in payment solutions.
Requirements
- Experience in technical support in the payments industry is desirable.
- An understanding of API documentation and integration processes.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
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