TL;DR

Senior Implementation Consultant (SaaS): Lead and manage client implementations of %hirify_global%'s AI-native Employee Experience Platform with an accent on project planning, customer adoption, and change management. Focus on delivering enterprise-scale deployments, troubleshooting, and ensuring outstanding customer experience during onboarding and growth phases.

Location: Hybrid role with core in-office days in Minneapolis, Minnesota (minimum 2 days per week)

Salary: $120,000–$140,000 USD per year

Company

%hirify_global% is a Unicorn company providing an AI-native Employee Experience Platform with offices worldwide, including Minneapolis and New York City, supporting over 2,000 customers and 16.4 million employees.

What you will do

Lead new customer implementations managing project plans and resources for onboarding and growth phases
Ensure deployment, change management, and adoption programs are planned and executed
Communicate implementation status, issues, risks, and effort clearly
Build and maintain in-depth product knowledge and apply best practices for enterprise customers
Establish and oversee customer adoption, training, and best practices development
Troubleshoot and triage customer issues during implementation and collaborate with Sales and CSMs for growth opportunities

Requirements

Hybrid work with core days in Minneapolis office (minimum 2 days/week)
5+ years consulting or client-facing experience with enterprise-scale SaaS deployments
Strong project management and account management expertise
Familiarity with SaaS solutions and cloud technologies
Self-motivated team player ready for a fast-paced, high-growth environment

Nice to have

Background in communications

Culture & Benefits

Competitive salary with Long Term Incentive Plan (LTIP)
Flexible working time models and hybrid work option with yearly flex work allowance
31 vacation days annually plus fully paid Fridays off in August
Monthly wellbeing allowance and comprehensive health plans including dental and vision
401(k) plan with company match and paid parental leave
One volunteer day per year