Communications And Social Media Specialist (SaaS)

TL;DR

Communications and Social Media Specialist: Managing brand presence across earned and owned channels, focusing on media relations, social media strategy, and consistent brand storytelling. Focus on turning campaigns into engaging posts, monitoring sentiment, and supporting press office operations for global visibility.

Location: Remote (Global). The company operates as a digital-first organization, offering flexibility to work remotely or from one of their stylish hubs globally.

Company

hirify.global offers SaaS companies a completely different approach to their payment infrastructure, acting as a Merchant of Record to eliminate payment fragmentation and serving over 3000 software sellers globally.

What you will do

• Manage hirify.global’s day-to-day social media activity across LinkedIn, X, and other key channels.
• Translate campaigns, product updates, and cultural moments into engaging, high-quality posts.
• Monitor mentions, comments, and sentiment; triage issues using clear escalation playbooks.
• Support the Head of Comms with press office operations: coverage tracking, briefing packs, and media list management.
• Draft and proof short releases, quotes, and talking points based on approved messaging.
• Build relationships with internal teams to source stories and thought leadership.

Requirements

• A strong storyteller with a sharp grasp of tone, timing, and digital culture.
• Organised and detail-oriented, comfortable managing multiple moving parts across channels.
• Skilled at writing short, engaging copy and adapting messaging for different audiences.
• Experienced with social management and monitoring tools (e.g., Sprout, Buffer, Brandwatch).
• Calm under pressure, with sound judgement and an instinct for when to escalate.
• Excited by working in a fast-moving tech environment with global visibility.

Culture & Benefits

• Digital-first company with options for remote work or working from hubs.
• Unlimited holidays and 4 months of paid family leave regardless of gender.
• Investment in learning via an annual learning fund and regular internal and external training.
• Transparent, collaborative, and respectful culture aligned with values: hirify.global Together, hirify.global Simply, hirify.global for Others.
• Full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare, and well-being initiatives.
• Commitment to diversity, equity, and inclusion, welcoming every individual perspective.