TL;DR

Mid-Market Account Manager: Manage a portfolio of mid-market customers driving retention, renewal, and expansion with an accent on strategic account planning, customer value realization, and data-driven insights. Focus on leading discovery and demos independently, collaborating cross-functionally, and ensuring measurable customer success with an AI marketing platform.

Location: Remote within the continental US

Salary: $200,000 OTE

Company

%hirify_global% is a leading AI marketing platform recognized as one of the Top 15 Most Innovative AI Companies of 2024, trusted by nearly 20% of the Fortune 500.

What you will do

Own a portfolio of mid-market customers accountable for retention, renewal, and expansion revenue
Partner with Customer Success Managers to align on outcomes and drive growth
Conduct discovery, demos, and solution discussions independently
Develop and execute account plans identifying stakeholders and expansion opportunities
Lead renewal and expansion cycles collaborating cross-functionally
Manage pipeline forecasting and ensure on-time renewals through proactive engagement

Requirements

Must be located within the continental US
4+ years B2B SaaS experience with at least 2 years managing mid-market accounts
Strong discovery and demo skills with consultative sales experience
Technical fluency with SaaS products, integrations, and APIs
Proficiency with CRM tools such as Salesforce
Curiosity about AI and ability to connect customer goals to AI marketing value

Nice to have

Experience selling value-based solutions or services

Culture & Benefits

Comprehensive health, dental, and vision coverage starting day one
401(k) with company matching and equity grants
Flexible PTO and wellness budgets
Generous home office setup and learning stipends
16 weeks paid parental leave