TL;DR

Customer Education Program Lead (EdTech): Lead and develop scalable education programs to enable AI adoption in K-12 and Higher Education with an accent on program strategy, learner journey design, and data-driven experimentation. Focus on designing role-aware learning experiences, measuring impact, and iterating programs to drive sustained use and adoption.

Location: New York City, onsite

Salary: $240,000 + equity

Company

%hirify_global% is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

Set EDU program strategy targeting students, teachers, and admins across K-12 and Higher Ed.
Design and deliver scalable learning content, experiences, and distribution channels.
Create role-aware onboarding and enablement workflows for diverse learner roles.
Run experiments and pilots to measure adoption, behavior impact, and AI outcomes.
Define success metrics and partner with data teams to instrument dashboards and iterate programs.
Introduce new program elements to evolve with changing educational and product landscapes.

Requirements

Location: Must be onsite in New York City
10+ years in customer education, learning design, or EDU program leadership in edtech or enterprise SaaS.
Experience with K-12 and/or Higher Education audiences.
Strong data-informed judgment and ability to communicate behavioral and business impact.
Ability to work cross-functionally with diverse teams including Product, Sales, and Legal.
Comfort balancing strategic planning with hands-on execution.