TL;DR

Senior Solutions Integration Engineer (System Engineering): Act as the primary technical liaison between customers and product development, ensuring successful integrations and driving product improvements with an accent on SDK and API integrations, technical communication, and customer feedback management. Focus on translating customer needs into technical specifications, collaborating with engineering and product teams, and solving complex integration challenges.

Location: Hybrid, Vancouver, Canada

Salary: 120000-165000 CAD per year

Company

%hirify_global% is a leading provider of geolocation, cybersecurity, and anti-fraud technology solutions trusted globally for regulatory compliance and fraud prevention.

What you will do

Serve as the technical point of contact for customers during integration and beyond.
Conduct technical discussions to analyze integration needs and create detailed specifications and user stories.
Collect and prioritize customer feedback to influence the product backlog and roadmap.
Collaborate with product management and engineering teams to ensure feasibility and smooth implementation of integrations.
Communicate complex technical concepts clearly to diverse audiences.
Provide direct technical support and escalate complex issues appropriately.

Requirements

Location: Must be able to work hybrid in Vancouver, Canada
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
Experience with SDK integrations for browser and mobile applications.
Proven technical role experience with direct customer interaction and problem-solving.
Strong understanding of software development lifecycles, API integrations, and technical architecture.
Excellent technical communication and collaboration skills.

Nice to have

Familiarity with agile methodologies and backlog management.
Experience influencing technical decisions in product development.

Culture & Benefits

Performance-based bonus and equity plans.
Paid vacation and sick days with extended health benefits.
Generous learning and development allowance plus sports and wellness budget.
Commitment to diversity, equity, and inclusion.
Hybrid work model with 3-day in-office policy fostering collaboration and flexibility.
Supportive team culture focused on integrity, respect, and professional growth.