Solutions Engineer (AI)

TL;DR

Solutions Engineer (AI): Acting as a trusted technical advisor within the GTM organization in EMEA, guiding customers through their Generative AI journeys and connecting hirify.global to their decision-making platforms. Focus on articulating platform architecture, executing Proof of Value exercises, and educating customers on the product.

Location: You should be based out of Germany (The role is remote)

Company

hirify.global is a Work AI platform that provides intelligent Search, an AI Assistant, and scalable AI agents, helping enterprises find, use, and act on knowledge.

What you will do

• Perform interactive demonstrations of the hirify.global platform to prospective customers.
• Educate technical teams on the architecture of the hirify.global platform and its integration within customer landscapes.
• Scope and execute sponsored pilot and Proof of Value (PoV) exercises to validate technical and business objectives.
• Educate and train customers and partners on the product for successful implementation.
• Present at company-sponsored events like Google Cloud Next and AWS re:invent.
• Liaise with product managers and engineers to investigate issues and understand the future roadmap.

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience.
• 5+ years of experience in enterprise software pre-sales using value-based discovery frameworks.
• Excellent analytical and problem-solving skills for complex technical challenges.
• Ability to explain complex technical concepts simply and present virtually and in-person.
• Familiarity with cloud infrastructure platforms (GCP, AWS, Azure).
• Familiarity with identity services, SSO providers (Azure/Entra ID, Okta), and protocols (SAML, SCIM, OIDC).
• Familiarity with APIs and troubleshooting issues.
• Familiarity with security concepts and tools (Firewalls, VPNs, SSL/TLS, DLP, WAFs, proxies).

Culture & Benefits

• Committed to an inclusive and diverse company culture.
• Does not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
• Opportunity to shape systems used daily across major platforms like Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub.
• Working with a company recognized as innovative by Fast Company, CNBC, Bloomberg, Forbes, and Gartner.