TL;DR

Customer AI Architect (AI): Partnering with customers to create tailored AI solutions and custom applications with an accent on technical feasibility and implementation. Focus on collaborating with engineering teams to ensure optimal results and customer satisfaction.

Location: Austin, TX

Compensation Range: $130.2K - $164.7K

Company

%hirify_global% is a leading company in the AI and software domain.

What you will do

Collaborate with customers to scope use cases and validate technical feasibility.
Develop a deep understanding of solutions and provide recommendations.
Design and develop custom templates and deploy Knowledge Graph capabilities.
Communicate limitations and propose solutions regarding implementation.
Work closely with Engineering to QA outputs and iterate for optimal results.
Ensure comprehensive documentation for customer integration needs.

Requirements

5+ years of experience in technical roles in SaaS, including 3+ years in solutions architecture.
Experience managing a customer book of business with a white-glove approach.
Proven experience working with Fortune 500 customers.
Solid coding proficiency in Python.
Excellent communication and collaboration skills.

Nice to have

Experience with generative AI and prompt engineering.
Knowledge of natural language processing and machine learning concepts.
Bachelor's degree or higher in Computer science, Linguistics, or a related field.

Culture & Benefits

Generous PTO and company holidays.
Medical, dental, and vision coverage for you and your family.
Paid parental leave for all parents (12 weeks).
Flexible spending account and dependent FSA options.
Annual work-life stipends for home office setup and wellness.