TL;DR

Support Specialist (Cloud Infrastructure): Assisting in building, maintaining, and troubleshooting cloud and on-premises infrastructure environments for customer demos and engineering testing with an accent on ensuring high availability and collaboration with cross-functional teams. Focus on implementing automation to enhance efficiency and streamline provisioning tasks.

Location: Remote, USA

Company

%hirify_global% is the identity security company that helps secure identity access across various platforms.

What you will do

Assist in the setup, maintenance, and monitoring of cloud and on-premises infrastructure for customer demo environments.
Identify and resolve infrastructure issues under the guidance of the Enterprise Architect.
Support the development and implementation of automation scripts and tools.
Collaborate with sales, engineering, and product teams to provide infrastructure support.
Help configure product storylines and environments for demos and trials.
Maintain documentation for infrastructure setups and troubleshooting processes.

Requirements

3-4 years of IT experience, with exposure to IT security or identity management platforms.
Basic understanding of infrastructure technologies and practical experience in at least one cloud platform.
Entry-level proficiency in scripting languages and hands-on experience with automation tools.
Working knowledge of Directory Services.
Strong collaboration and communication skills.