TL;DR

Senior Crm Data Analyst (Fintech/Crypto): Lead analytical projects to drive customer retention, engagement, and lifetime value across fintech and crypto products with an accent on CRM analytical frameworks, segmentation, and experiment design. Focus on building full-funnel analytics, modeling customer lifetime value, and designing A/B tests to optimize growth and retention.

Location: Remote, work from anywhere in the world without location constraints

Company

%hirify_global% operates in the fintech and crypto space, focusing on mining, trading, and investment products.

What you will do

Build and maintain CRM analytical frameworks and customer lifecycle performance metrics.
Develop and automate dashboards and reports tracking key CRM and lifecycle KPIs.
Create segmentation models and methodologies for user activity and engagement analysis.
Calculate and model Customer Lifetime Value and other monetization metrics.
Design, monitor, and analyze A/B and multivariate tests applying statistical methods.
Collaborate with CRM, Product, and Marketing teams to translate data insights into strategies.

Requirements

Fluency in Russian and strong proficiency in English (written and verbal) are required.
3+ years experience in CRM technology and capability management, preferably in FinTech, Crypto, SaaS, Telco, or Gaming.
Strong understanding of CRM platforms, communication channels, and data platform infrastructure.
Hands-on expertise with CRM and analytics tools such as Customer.io, Braze, SAS MA, Pushwoosh, Amplitude, Metabase, and SQL.
Proven track record in developing, integrating, and optimizing CRM tools and communication channels.

Culture & Benefits

Remote-first company with fully flexible working hours.
28 paid vacation days plus 12 additional bonus days annually.
Fully paid sick leave without bureaucracy.
Support for professional growth through course and certification coverage.
Opportunity to impact core fintech and crypto infrastructure.