TL;DR

Senior Data Scientist (Risk & Fraud): Developing data-driven strategies to enhance customer experience and protect against fraud and content risks in a global ecommerce marketplace with an accent on behavioral and transactional data analysis. Focus on designing predictive models, A/B testing, and delivering actionable insights to senior management.

Location: Hybrid in Mexico City, Mexico

Company

%hirify_global% is a global marketplace for unique and creative goods, connecting millions of entrepreneurs and buyers worldwide through innovative tools and technologies.

What you will do

Collaborate with Trust and Safety and Customer Support teams to develop data-backed strategies.
Define and measure goals around customer experience, fraud prevention, and content safety using advanced analytics.
Build foundational metrics, data, and tools to support analytical excellence in Trust and Safety and Customer Support.
Communicate insights effectively to senior executives and partner teams.
Adapt to evolving job duties as needed within the Customer Operations organization.

Requirements

Location: Candidates within commutable distance to Mexico City or Guadalajara preferred
5+ years in Analytics or Data Science with at least 3 years in Trust & Safety, Risk, Fraud, or Customer Service analytics.
Proficiency in predictive modeling, model evaluation, and A/B testing frameworks.
Strong skills in SQL and Python for advanced analytics.
Ability to distill complex problems into clear, actionable narratives.
Effective communication skills for senior management audiences.

Culture & Benefits

Equity package and annual performance bonus.
Competitive benefits supporting employees and their families.
Commitment to diversity, equity, and inclusion.
Support for visa sponsorship where applicable.
Opportunities for continuous learning and skill development.