TL;DR

Director Of Strategic Accounts (Sales): Lead and develop a team of Customer Account Managers driving renewal, adoption, and expansion across large enterprise customers with an accent on strategic account management, SaaS renewals, and customer retention. Focus on coaching, operational excellence, and collaborating cross-functionally to deliver measurable business impact.

Location: Hybrid in Santa Clara, CA, United States

Salary: $325,000–$350,000 annually including incentives

Company

%hirify_global% helps companies hire developers based on skills and nurtures a community of millions of developers to upskill themselves.

What you will do

Lead, coach, and develop a high-performing team of Strategic Customer Account Managers.
Define and execute account coverage and expansion strategies to ensure predictable growth and retention.
Maintain full knowledge of products, services, and competitive landscape.
Partner with cross-functional teams to drive adoption, renewals, and multi-product expansions.
Lead key customer meetings including QBRs and negotiations.
Build a culture of operational excellence with disciplined forecasting and pipeline management.

Requirements

Must be Bay Area–based with flexibility for onsite meetings and travel (~25–40%).
5+ years in Enterprise or Strategic Account Management with proven renewals and expansions.
3+ years leading and developing teams of Enterprise Account Managers.
Strong business acumen and operational discipline in forecasting and pipeline hygiene.
Comfortable engaging C-level stakeholders across HR, Talent, and Engineering.

Nice to have

Experience leading complex, multi-product SaaS renewals in enterprise accounts.
Understanding of HR tech or developer ecosystems.
Background in scaling customer success or account management teams during growth phases.

Culture & Benefits

High work ethic with focus on speed and quality.
Collaborative environment partnering across Sales, Product, and Marketing.
Opportunity to impact skills-based hiring standards.