TL;DR

Chief Of Staff To The COO (Management): Drive strategic projects and operational excellence partnering closely with the COO, focusing on sales enablement, process design, and product collaboration. Focus on leading initiatives that remove bottlenecks, enhance customer and worker experience, and reporting progress to executive leadership.

Location: New York City, NY, USA

Salary: $150,000–$175,000

Company

%hirify_global% is a startup focused on light industrial flexible staffing, serving entry-level jobs in warehouses and distribution centers.

What you will do

Refine sales enablement playbook and develop new initiatives to improve efficiency.
Lead design and build operations focusing on upselling based on customer needs.
Define essential processes for launching and sustaining new markets.
Collaborate with product team to implement automated solutions enhancing customer and worker experience.
Report progress and provide leverage by focusing on key priorities alongside COO.
Engage directly with customers through travel during the first six months to gather insights.

Requirements

Location: Must be able to work onsite in New York City, NY
Bachelor’s degree or equivalent experience in business, operations, or related field.
7+ years experience in operations, strategy, or management roles, preferably in startups or marketplaces.
Proven leadership experience in developing high-performing teams and driving operational excellence.
Proficient in SQL, no-code tools like Retool, and data visualization software such as Omni or Power BI.

Nice to have

Experience working with product or engineering teams.

Culture & Benefits

Start-up equity and competitive salary.
100% paid health, dental, and vision coverage.
Dinner provided and stocked kitchen for NY employees.
Commuter and gym benefits including Gympass.
Additional memberships and health services like One Medical, Talkspace, and Teledoc Health.