TL;DR

Senior Manager Sales & Support (Sales): Manage and lead the sales support team to deliver high-quality proposals, streamline sales processes, and provide technical and business knowledge of payment solutions. Focus on designing payment processing solutions, collaborating with cross-functional teams, and ensuring client satisfaction throughout the sales cycle.

Location: Remote within the USA with offices in Austin and Dallas, Texas

Company

Class Creator, a %hirify_global% company, develops student placement software empowering educators worldwide with optimized class creation tools.

What you will do

Lead the Sales Support Team to create high-quality sales documentation, proposals, and responses to RFIs/RFPs.
Ensure sales opportunities are managed through a defined bid management process and maintain quality control of sales materials.
Design payment processing solutions collaborating with commercial, consultancy, IT, and implementation teams.
Work with sales management and clients throughout the sales process, presenting solution recommendations and benefits.
Prepare sales engineering reports analyzing trends and recommending product development options.
Collaborate with product and marketing teams to update sales documentation and create market analysis collaterals.

Requirements

Must be located in the USA (remote hiring anywhere in the USA is eligible).
Bachelor's degree or relevant experience in a related field.
Minimum 8 years of relevant professional experience including 3-4 years in a supervisory role.
Strong negotiation, interpersonal, communication, and presentation skills.
Experience leading teams and managing complex sales processes.

Nice to have

Experience in payment solutions and sales operations.
Ability to work cross-functionally with technical and business teams.

Culture & Benefits

Comprehensive benefits including medical, dental, vision, and retirement options.
Employee assistance programs and paid time off.
Recognition programs and charitable gift matching.
Commitment to inclusion and authentic workplace culture.