TL;DR

Customer Success Account Manager (AI): Manage end-to-end customer relationships for %hirify_global%’s AI-driven automation platform, focusing on onboarding, adoption, renewal, and expansion. With an accent on driving measurable ROI and business outcomes through strategic advisory and commercial partnership. Focus on leading customer onboarding, driving product adoption, managing renewals and expansions, and collaborating cross-functionally with product, engineering, and marketing teams.

Company

%hirify_global% is a joint venture startup redefining enterprise productivity through context-aware, privacy-first AI automation platforms.

What you will do

Lead customer onboarding and ensure seamless deployment of AI automation products.
Drive product adoption and ensure customers achieve measurable ROI.
Own renewals, contract extensions, and pricing discussions to drive revenue growth.
Identify and convert expansion opportunities within enterprise accounts.
Build executive relationships and act as the main commercial contact.
Collaborate cross-functionally with Delivery, Product, Data Science, and Marketing teams.

Requirements

5+ years experience in enterprise SaaS or AI/automation platforms.
Experience managing enterprise or industrial accounts with technical and business stakeholders.
Strong analytical and commercial acumen.
Excellent communication skills across C-level, operations, and technical teams.
Self-starter comfortable in a fast-paced startup environment.