TL;DR

Customer Success Agent: Supporting and onboarding customers on the Billtobox platform to simplify financial and administrative processes with an accent on customer care, commercial communication, and collaboration with sales teams. Focus on motivating accountants and resellers, providing administrative support, and advising SMEs on platform benefits.

Location: Remote with flexible hours and home-based working possibilities

Company

%hirify_global% is a leading financial technology company that simplifies and automates business processes through innovative digital solutions connecting businesses with customers, suppliers, and financial institutions.

What you will do

Become the ambassador of the Billtobox platform supporting entrepreneurs in financial administration
Motivate and assist accountants and resellers to engage their clients and promote Billtobox adoption
Provide administrative support including mailings, newsletters, and webinar invitations
Advise SMEs on the added value of Billtobox for their companies
Collaborate closely with Sales & Business Development Managers

Requirements

Bachelor degree with strong commercial feeling
Eagerness to work in a sales team
Fascination with IT/cloud solutions; affinity with invoicing and accounting is a plus
Excellent communication skills in French and English (spoken and written); Dutch is a plus
Flexible team player with good organization and proactive ownership
Strong listening and presentation skills

Culture & Benefits

Interim position with option for permanent contract
Market-conform gross salary reflecting skills and experience
Net expense allowance, additional vacation days, and flexible working hours
Home-based working possibilities supporting work-life balance
Background checks as part of hiring process
Diverse and inclusive workplace committed to ethical practices