Senior Technical Solutions Consultant (SaaS)

TL;DR

Senior Technical Solutions Consultant (SaaS): Own and resolve complex customer cases while driving improvements in processes and tools with an accent on data modeling and configuration challenges. Focus on analyzing and troubleshooting end-to-end customer data models to enhance operational efficiency and customer success.

Location: Remote (Hungary)

Company

hirify.global is transforming the way companies plan, manage, and optimize sales performance.

What you will do

• Own and resolve complex, high-impact customer cases.
• Analyze and troubleshoot end-to-end customer data models.
• Communicate effectively with technical and non-technical audiences.
• Partner with internal teams to improve workflows and documentation.
• Lead initiatives to enhance support processes and tools.

Requirements

• 5+ years of experience in SaaS technical support or solutions consulting.
• Proficiency in Microsoft Excel and data manipulation.
• Excellent communication skills.
• Experience collaborating cross-functionally.