TL;DR

Client Success Manager (Fintech): Lead client onboarding, implementation, and ongoing success of wealth management solutions with an accent on project governance, stakeholder management, and client relationship building. Focus on managing complex multi-stakeholder projects, API integrations, and delivering scalable client success frameworks.

Location: Singapore onsite

Company

Evooq is a global provider of technology-driven solutions for wealth and asset managers, headquartered in Lausanne with offices including Singapore.

What you will do

Lead client onboarding and implementation from scoping to go-live ensuring timely, budget-compliant, and quality delivery.
Serve as primary liaison between clients and internal teams for seamless communication and coordination.
Develop repeatable frameworks for onboarding, project execution, and service management to ensure scalability and operational excellence.
Establish governance models with key stakeholders to maintain alignment, manage risks, and ensure transparency.
Collaborate with product owners and developers to address client requirements and identify product enhancements.
Identify cross-sell and upsell opportunities to strengthen client partnerships and drive growth.

Requirements

Location: Must be based in Singapore.
8–12 years experience in project management, client success, or consulting within financial services, fintech, or wealth management.
Strong background in platform implementation, API integrations, and cloud-based solutions.
Proven ability to manage complex, multi-stakeholder projects and maintain project governance frameworks.
Exceptional communication and presentation skills in English (C2 level).
Relevant certifications such as PMP, PRINCE2, Agile/Scrum Master, or SAFe are highly valued.

Culture & Benefits

Autonomous, cross-functional team environment with direct impact on clients and business.
Collaborative, respectful, and flexible work environment valuing work-life balance.
Opportunity to shape client success at the intersection of finance and technology.