TL;DR

Director Agentic AI/Automation: Leading the Smart Automation & Delivery organization to build and scale AI-powered automations and agentic systems with an accent on GenAI, RPA, and modern SDLC practices. Focus on architecting scalable automation platforms, promoting engineering excellence, and driving measurable business outcomes through AI transformation.

Location: Hybrid role based in Heredia, Costa Rica

Company

%hirify_global% is a global data services company specializing in risk management, data analysis, and fraud prevention with over 125 years of experience and 21,700 employees worldwide.

What you will do

Create and promote a roadmap for high-impact automations with clear value and fast delivery.
Architect and evolve a scalable agentic automation platform and deliver use cases from idea to production.
Champion modern SDLC practices including CI/CD, IaC, automated testing, observability, and SRE.
Partner with global centers of excellence, legal, compliance, and security to manage risks while moving quickly.
Measure outcomes such as ROI, capacity creation, and adoption of automation solutions.
Lead and grow a global team, fostering a learning culture and mentoring new leaders in AI and automation disciplines.

Requirements

Location: Must be able to work hybrid in Heredia, Costa Rica.
Bachelor's degree in Computer Science, Engineering, or related field.
10+ years of software/automation engineering experience with 5+ years leading delivery teams.
Proficiency with GenAI/agentic systems and enterprise automation technologies (RPA/low-code).
Experience with cloud-native development (Azure/AWS), containerization, APIs, CI/CD, IaC, automated testing, and production support (SRE).
Strong leadership skills with experience in executive engagement and cross-functional influence.

Nice to have

Lean Six Sigma certifications (Green/Black), Agile/Scrum/SAFe experience.
Cloud and RPA certifications (Automation Anywhere, UiPath, Power Platform).
Experience with enterprise copilots/assistants and change management.
Experience leading shared services or Centers of Excellence globally.

Culture & Benefits

Medical, life, and dental insurance; Asociacion Solidarista; International Share Save Plan.
Flexible work arrangements including work from home.
Paid time off, annual performance bonus, education reimbursement.
Family bonding and bereavement leave, referral program.
Inclusive culture focused on DEI, work/life balance, development, and wellness.
Award-winning people-first approach recognized globally.