TL;DR

Process Excellence Manager (Order Management): Lead global transformation and automation of end-to-end Order Management processes with an accent on process optimization, AI/RPA integration, and scalable business process management. Focus on designing and implementing scalable workflows, driving cross-functional change, and ensuring compliance and executive reporting.

Location: Lehi, Utah, United States (Onsite)

Salary: $94,000 - $143,000 USD annually

Company

%hirify_global% is a leading data storage technology company recognized as a Fortune Best Workplace, focused on innovation and growth.

What you will do

Architect and implement scalable, efficient global Order Management processes to enhance customer and stakeholder experience.
Drive transformation and automation using Lean Six Sigma methodologies, including EDI and AI/RPA workflows.
Manage Business Process Management (BPM) activities, maintaining global service catalogs, policies, and compliance with SOX.
Lead and coach cross-functional teams and stakeholders through strategic change initiatives.
Define and monitor key process metrics and provide executive-level reporting on progress.
Partner with IT teams on system enhancements and ERP implementation efforts.

Requirements

Location: Must be onsite in Lehi, Utah, United States
5+ years experience in Order Management, Global Operations, or Process Excellence with automation expertise.
Lean Six Sigma certification required; Green Belt or higher preferred.
Strong BPM, process design, project management, and ERP/CRM system experience.
Bachelor’s degree in Business, Supply Chain, or related field.
Ability to lead through influence and communicate complex issues to executives.

Culture & Benefits

Recognition as a top workplace with a focus on innovation and growth.
Supportive environment encouraging personal and professional development.
Flexible time off, wellness resources, and company-sponsored team events.
Commitment to diversity, equity, and inclusion with accommodations for disabilities.