TL;DR

Data Center Operations Analyst (IT): Monitoring and maintaining server infrastructure across various environments with an accent on incident management and system performance. Focus on triaging alerts, collaborating with technical teams, and ensuring high availability of services.

Location: Cyberjaya

Company

%hirify_global% is a global data and technology company, powering opportunities for people and businesses around the world.

What you will do

Monitor and maintain server infrastructure across Windows, Linux, VMware, and AWS Cloud environments.
Respond to alerts and incidents using tools like Dynatrace, Splunk, and ServiceNow.
Manage high severity incidents including technical bridge calls and documentation.
Collaborate with infrastructure and application teams on provisioning and capacity planning.
Analyze system and service trends in support of Continual Process Improvement.
Mentor new team members.

Requirements

Bachelor’s degree or 5+ years of experience in server operations or data center support.
Strong hands-on experience with Windows Server and Linux.
Proficiency in VMware vSphere and AWS Cloud infrastructure.
Excellent English (oral and written) and good communication skills.
Candidate is required to work on 12 hours rotational shift.