TL;DR

Renewal Specialist (Fintech): Managing renewals and upsells within an assigned customer portfolio, coordinating with CSMs to maximize bookings and prevent churn. Focus on negotiating optimal terms and maintaining impeccable opportunity administration in Salesforce.

Location: Clearwater, Florida (greater Tampa Bay area)

Salary: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses

Company

%hirify_global% is an AI-driven Human Risk Management platform that empowers organizations to strengthen their security culture and transform their workforce into a security asset.

What you will do

Manage all opportunities within assigned customer portfolio and perform research to understand customer health and account status.
Coordinate with Mid-Market CSMs to strategize on renewals and add-ons/upsells to maximize bookings.
Conduct discovery with customers, handle objections, and negotiate to prevent churn and secure optimal terms.
Employ pricing strategies that meet company standards and generate pricing quotes for renewals.
Manage your assigned opportunity pipeline, weekly and daily forecasts, and meet regularly with the Director to review and strategize.
Maintain impeccable administration of opportunities in Salesforce.

Requirements

Associate’s Degree or equivalent work experience and education preferred.
Experience with Gmail, Google Docs, and MS Office (Word and Excel).
Experience with web browsers (Chrome, Internet Explorer, etc.).
Experience with Salesforce or other CRM preferred.
Familiarity with standard concepts, practices, and procedures within the IT Security Field.
Previous sales or negotiation experience.
Strong verbal and written communications, time management, and customer service skills.

Culture & Benefits

Company-wide bonuses based on monthly sales targets.
Employee referral bonuses, adoption assistance, tuition reimbursement.
Certification reimbursement and certification completion bonuses.
Modern, high-tech, and fun work environment.

Renewal Specialist (Mid Market)