TL;DR

Senior Agent Software Engineer (AI): Design and build AI agents that manage complex customer interactions and drive retention with an accent on scalable AI agent platforms and multi-modal model integration. Focus on solving complex system challenges, building elegant solutions, and collaborating with enterprise customers across industries.

Location: London, onsite

Salary: £150K – £260K + Equity

Company

%hirify_global% is a leading conversational AI platform delivering intelligent, human-like AI agents for customer experience across chat, email, and voice, serving millions of users globally.

What you will do

Design and build AI agents that outperform human agents in complex customer interactions and retention
Identify cross-customer trends to evolve the agent building platform and research
Experiment with and evaluate latest text and voice AI models and integrate them at scale
Own and ship AI agent solutions end-to-end with autonomy
Collaborate with leaders across finance, healthcare, and hospitality industries

Requirements

Location: Must be onsite in London
5+ years of software engineering experience
Proficiency in Python, Typescript, and asynchronous programming
Strong skills in diagnosing system failures in complex technology stacks
English: Job posting in English, minimum B2 level assumed

Nice to have

Experience with multi-modal AI models

Culture & Benefits

Medical, dental, and vision benefits
Flexible vacation policy
Daily lunches, dinners, and snacks in the office