TL;DR

People Operations Officer (HR Operations): Deliver end-to-end HR operational support across the employee lifecycle with an accent on benefits administration, documentation management, and HR data accuracy. Focus on streamlining HR processes, supporting HR projects, and ensuring compliance and data integrity.

What you will do

Identify and implement opportunities to streamline and enhance HR processes and contribute to HR projects.
Administer employee benefits and claims ensuring compliance and accuracy.
Support HR data and benefits analysis to monitor trends and costs.
Assist with monthly HR audits and maintain accurate employee records.
Provide operational support for onboarding, offboarding, internal mobility, and HR systems.
Handle vendor payments, invoice management, and respond to employee inquiries.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field.
At least 3 years of HR experience, ideally in fintech or fast-paced environment.
Good communication skills in English with a strong service mindset.
Basic understanding of HR practices and Malaysian labor laws.
Proficient in Google Workspace or Microsoft Office tools.
Detail-oriented and able to work well under pressure.

Culture & Benefits

Competitive and attractive compensation.
Extensive learning opportunities including professional training and free English courses.
Health and life insurance coverage for employees and families.
Generous time off including annual leave and paid sick leave.
Allowances for sports, meals, transportation, and education.
Holiday flight tickets and accommodation coverage within yearly limits.
Team-building experiences and corporate parties.

Hiring process

Interview with Talent Acquisition Team (up to 45 minutes).
English Assessment (up to 1 hour).
Interview with future manager (1 hour).
Interview with future team (1 hour).