TL;DR

Rcm Client Success Operations Project Manager: Overseeing and optimizing RCM Client Success Operations projects and internal tools with an accent on process refinement, client health monitoring, and standardizing operating procedures. Focus on managing cross-functional initiatives, improving internal resources, and supporting strategic decision-making in a fast-paced healthcare IT environment.

Location: Remote (United States)

Company

%hirify_global% is a healthcare IT company focused on modernizing medicine through specialty-specific cloud platforms, serving multiple specialties with a global presence including headquarters in Boca Raton, FL.

What you will do

Oversee special projects within RCM Client Success Operations to refine and optimize processes.
Support development and optimization of internal tools for client health monitoring and risk identification.
Standardize operating procedures and represent Client Success in internal communications.
Own and frequently update critical internal Client Success resource documents to ensure consistency.

Requirements

Location: Must be based in the United States or able to work remotely within the US.
Bachelor’s degree in Healthcare, Management Information Systems, or Business Administration.
Minimum 2 years experience in Client Success Operations with EHR/PM systems.
Experience with CRM tools, Salesforce preferred.
Project management experience preferred; PMP, Six Sigma Green Belt, or similar certification is a plus.
Strong communication skills and ability to manage cross-functional initiatives.

Culture & Benefits

Comprehensive medical, dental, and vision benefits with Health Savings Account contributions.
401(k) with company matching contributions.
Generous paid time off and parental leave programs.
Professional development opportunities including tuition reimbursement and LinkedIn Learning access.
Flexible remote work options and hybrid office roles.
Wellness programs and supportive company culture.