TL;DR

Strategic Platform Partner Account Director: Build and lead a global account management function to ensure %hirify_global%’s fonts and technologies deliver value to platform partners. With an accent on strategic partner engagement, customer success, and commercial leadership. Focus on designing account management models, driving adoption, and integrating Gen AI initiatives into partner roadmaps.

Location: Hybrid in London, UK and Woburn, MA, USA

Company

%hirify_global% specializes in the design, development, licensing, and management of typefaces and font technologies for global brands and creative professionals.

What you will do

Build and lead a global platform partner account management team, setting vision and best practices.
Drive customer success by ensuring font activation and adoption within partner ecosystems.
Develop senior-level relationships and align with partner roadmaps for joint innovation.
Own renewals, growth, and commercial negotiations for strategic accounts.
Collaborate cross-functionally with Product, Engineering, and Marketing teams.

Requirements

Location: Hybrid work arrangements in London, UK and Woburn, MA, USA.
12+ years in account management, customer success, or strategic partnerships in SaaS, design platforms, AdTech/MarTech, gaming, or e-commerce.
Proven experience building and scaling global account management functions with commercial impact.
Strong commercial expertise in renewals, expansions, and enterprise negotiations.
Experience engaging both creative and technical leadership.
Entrepreneurial and hands-on leadership style with appreciation for typography and design.

Culture & Benefits

Hybrid work arrangements and competitive paid time off.
Comprehensive medical insurance coverage.
Competitive compensation with bonus and uncapped commission for sales roles.
Creative, innovative, and global work environment.
Professional onboarding and development opportunities.
Reward and recognition programs including President's Club.