TL;DR

Product Operations Manager (SaaS): Overseeing and optimizing product management processes to ensure smooth transitions from concept to delivery with an accent on streamlining the product lifecycle and enhancing team collaboration. Focus on driving operational excellence, improving visibility through dashboards, and identifying bottlenecks in innovation.

Location: Hybrid (Solihull, United Kingdom)

Company

%hirify_global% is a global leader in customer experience software, providing a CRM platform that automates and simplifies customer interactions.

What you will do

Streamline the product lifecycle from discovery to delivery.
Act as the go-to expert for product management systems.
Create dashboards and reports to track product performance.
Partner with teams to align planning cycles and release readiness.
Identify bottlenecks and drive operational improvements.

Requirements

5+ years of experience in Product Operations or Program Management.
Familiarity with tools like Pendo, Productboard, Aha!, and Jira.
Strong understanding of Agile and Lean methodologies.
Exceptional organizational and communication skills.
Analytical mindset with experience in creating reports and KPIs.

Nice to have

Experience in a fast-paced SaaS environment.

Culture & Benefits

UK Pension Scheme.
Private medical and dental insurance.
Health & Wellness Reimbursement Program.
Unpaid sabbatical leave.
Educational Resources for career and personal development.